What exactly is the mortise and tenon joinery construction?
Wood Designs® utilizes an exclusive mortise, glue, and steel pin assembly method. This means the weight of our products isn't relying on pencil-thin dowels, rather the weight of the product is relying on all 11 plys of the wood through hidden dados.
What kind of warranty is included with the products?
All Wood Designs® products are built using the highest quality materials available. Experienced North Carolina furniture craftsmen build every product to our high standards of detail and workmanship. Wood Designs products can be purchased with confidence, we guarantee it!
All Wood Designs® manufactured products carry a lifetime warranty to the original purchaser against defects in materials and workmanship.
All Wood Designs® tables, chairs and hardwood blocks carry a 5-year warranty to the original purchaser against defects in materials and workmanship.
Wood Designs® cots carry a 5-year warranty on all components, excluding the meshes, to the original purchaser against defects in materials and workmanship.
Plastic baskets are extended a 6 month warranty and plastic trays carry a 1 year warranty.
If one of our products ever fails to perform, simply call, or email customer service customerservice@wooddesigns.com
The maximum warranty is limited to the actual cost of the product. The warranty does not cover damage, defects, normal wear and tear or warranty issues caused by misuse, abuse, or mistreatment.
What is the minimum order required?
Wood Designs® does not enforce a minimum order requirement. Whether you want to order one, or one-thousand, we're here to fulfill your order.
What kind of finish is used on the products?
Wood Designs® products receive our exclusive Tuff-Gloss™ UV finish. Each item receives a triple coat of the finish, making our products stain and chemical resistant, while they also remain easy to clean and durable to years and years of wear and tear.
Is there a drop ship fee?
No, there is no drop ship fee associated with Wood Designs® orders.
Where are the products shipped out of?
Our products are shipped directly out of the Wood Designs® campus, located in the heart of America's furniture manufacturing industry in Monroe, North Carolina.
What height chair is the best option for this height table?
Based on our experience we make the following recommendations:
14" Table Leg: 5" Chair
16" Table Leg: 7" Chair
18" Table Leg: 8"-9" Chair
20" Table Leg: 10" Chair
22" Table Leg: 12" Chair
24" Table Leg: 14" Chair
26"-28" Table Leg: 16" Chair
28"-30" Table Leg: 18" Chair
What is the right height chair for this age?
Based on our experience, we make the following recommendations:
2 Years Old: 6"-8" Chair
3 Years Old: 8"-10" Chair
4 Years Old: 10"-12" Chair
5 Years Old: 12"-14" Chair
2nd Grade: 14"-16" Chair
3rd Grade+: 15"-18" Chair
How do you clean the products?
Wood Designs® recommends using a mild bleach solution to clean our products. Create a solution of 1 gallon of water to 1 cup of bleach for cleaning and sanitizing. It is essential to complete the cleaning process by wiping down the unit with a damp cloth and then drying thoroughly.